Thursday, April 23, 2009

What . I . Want . from . JCrew...

...is to be able to comfortably shop in their stores. I'm always smitten with the set-up on their website, and the clothes are super cute.



But I hate shopping in store, and it's entirely because of their employees. The people who work there are almost always snotty and act like they're manning the counter at Tiffany & Co. (And the last time I checked, JCrew did not sell diamond tennis bracelets).

I get that everyone wants to be proud about their job, but why is it that "rude" seems to be a required qualification for the SA's at some stores? It does not endear me to those brands.

11 comments:

Amy said...

I completely agree! I also find that the stores don't have as much selection and sizes as the catalog/website.

drollgirl said...

waaaaaaaay better via the internet w/j crew. all the way!

kathiroussel said...

there's nothing worse than bad sales people-- i wonder what j.crew higher ups would do if they knew how many customers and sales they lose to snotty, unfriendly sales people!!! that's why i love etsy-- most people i come in contact with are truly lovely ( sellers and buyers). it
s a breath of fresh air!

alissa said...

ahh im with you! i always come in...and walk to the sales racks haha...and i get this look like 'oh fabulous the cheap riffraff is here'
alas, their stuff is lovely!

Jaimee said...

I'm with you on that one!!!
I LOVE IT ALL!!!

LENORENEVERMORE said...

That's not right...they better be nicer, especially with the down economy! Internet we go I guess...click-click!

Pen Pen said...

Ya know--there are things sold on-line for pretty much EVERY store ever that are not sold IN the actual stores---What's up with that?! You'd think they'd let people KNOW that or something...

Alicia @ boylerpf said...

For the same reasons I only like to shop on the internet. I always get this hovering feeling walking in their stores. HEre's to clicking and shopping!

K @ Blog Goggles said...

I remember being scarred by the rude J. Crew employees back in high school.

However, now I just wish I could have it back. I miss it so much! (no J. Crew in Hong Kong)

Chessa! said...

I saw this over the weekend and wanted to comment...I love jcrew and stop in there all the time sometimes to "just look" and others to actually buy things! I have pieces that I've had forever bc they are so well made that I can wear them a million times. and, I agree...the internet is much better for the shopping there. I guess it makes sense since way back when they were strictly catalouge.

Good-Grace said...

I love your picks... love J Crew. Sounds like I'm *lucky* I've never actually been inside one of their stores. hmmm...

love their catalog's and website, though.